support
Boost Support Efficacy and Quickly Resolve Critical Issues
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Main Features
Allow service providers and key customers to directly escalate incidents to your support teams, for greater efficiency.
Enable fast issue resolution by allowing your support teams to remotely connect to troubled devices, retrieve logs, and execute administrative commands.
Integrate with your centralized ticketing system to keep track of all open services calls.
Communicate in context with your customers using a simple but effective built-in chat messaging system.
Escalate
Allow service providers and key customers to directly escalate incidents to your support teams, for greater efficiency.
Resolve
Enable fast issue resolution by allowing your support teams to remotely connect to troubled devices, retrieve logs, and execute administrative commands.
Integrate
Integrate with your centralized ticketing system to keep track of all open service calls.
Chat
Communicate in context with your customers using a simple but effective built-in chat messaging system.

End-to-End Solution

Configure and manage devices and resellers’ and customers’ accounts – all in a single fully federated environment.
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Configure

Allow your customers to remotely manage & monitor their devices, and get notified about malfunctions using low-code automation and a handful of integrations.
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Manage

Create new business opportunities for your channels and deliver superior service to your end users through managed services.
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Empower

The dedicated Support Center allows your support team to remotely diagnose malfunctions and resolve critical issues faster.
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Support

Use the power of big data to drive actionable insights by analyzing user behavior and device usage.
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Analyze

Remotely enable advanced features through subscriptions
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Monetize

Ensure flawless business operations through integrations with popular business tools.
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Integrate

Explore Xyte’s unique financing offerings to support your HaaS business.
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Finance

Why wait? Launch your HaaS solution today!
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Easy setup
Time saving
Quick support