Xyte Privacy Policy

Last updated June 2, 2024


Xyte Technologies Ltd. (“Xyte”, “we”, “our” or “us”) develops and operates a HaaS solution ("Platform"). We also operate the website https://www.xyte.io/, its subdomains and its related features (“Website”, and collectively with the Platform – the “Services”).

Xyte is dedicated to protecting your privacy rights and making our practices regarding your personal data transparent and fair. This Privacy Policy (“Policy”) was designed to help you understand the information we collect, store, use and share, and it applies whenever you visit ourWebsite, install or interact with our Platform, or otherwise access or use any of our Services.

Specifically, our Policy addresses the following –

  1. What types of data do we collect?
  2. Tracking Technologies
  3. Why do we process your Personal Data, and under what legal bases?
  4. With whom so we share your data?
  5. Your rights
  6. Transfer of data outside the EU
  7. California residents
  8. How do we protect your data?
  9. Minors
  10. Retention
  11. Updates to this Policy
  12. Controlling Version
  13. Contact Us

We strongly urge you to read this Policy and make sure that you fully understand and agree to it. If you do not agree to this Policy, please discontinue and avoid using our Services. You have the right to cease using our Services, pursuant to this Policy at any time.

You are not legally required to provide us with any Personal Data (as defined below), but without it we will not be able to provide you with the full range or with the best experience of using our Services.

This Policy is integrated into and forms part of the Xyte Terms of Service, which are currently available at https://www.xyte.io/terms-of-service.

1. What types of data do we collect?

We collect two types of data from you: Personal Data ("Personal Data") and non-Personal Data. Personal Data means any information which may potentially allow your identification with reasonable means (for example, email address or name). Non-Personal Data, by contrast, can be defined as any information that does not relate to an identified or identifiable natural person. This may include, for example, your aggregated usage information and technical information transmitted by your device (e.g. the device you use, the type of browser and operating system your device uses, language preference, access time, etc.). This section sets out how and when we collect those types of data from you.

1.1. Account Information. When you sign up to our Services, we collect your full name, email address, company's name, company's address, and billing information.

1.2. Transaction Information. Payments you make will typically be processed using Xyte Platform via a third party payment service provider, and we will not collect or store your financial data (e.g. your credit card numbers or bank account). We may still however receive your non-financial Personal Data related to the purchase, such as your name, billing address, e-mail address and the items purchased, in order to fulfill your transaction, billing, and for our accounting, record keeping and other account management purposes.

1.3. Usage Information. When you use our Services, we collect technical information about your interaction with our Services. Such information may include your IP address, unique identifiers (e.g. MAC address) as well as other information which relates to your activity in the Services.

1.4. Information from Other Sources. We may obtain information about you from other sources, including publicly - or commercially- available information, and through third-party data platforms, partners and service providers such as Outreach and ZoomInfo.

1.5. Communication Information. When you send us an email or contact us via the support in our Platform or Website, we collect the Personal Data you provide us. This may include your name, email address and any other information you choose to provide.

2. Tracking Technologies

When you visit or access our Services, we use cookies, pixels, beacons, local storage and similar technologies ("Tracking Technologies"). These allow us to automatically collect information about you, your device, and your online behavior, in order to enhance your navigation in our Services, improve our Service's performance, perform analytics, customize your experience and offer you, for example.

There are various ways in which you can manage and control your Tracking Technologies settings. You can change your preferences using our cookie settings tool (however, please note that this tool may only be available in certain jurisdictions). Another method of managing your Tracking Technology preferences is changing your browser settings to send a “Do-Not-Track” signal. In such case, your browser will send us a special signal to stop tracking your activity. However, please note that certain features of the Website may not work properly or effectively if you delete or disable cookies.

3. Why do we process your Personal Data, and under what legal bases?

This section explains the purposes for which we use your Personal Data and outlines the legal bases that underlies our usage.

Legal Basis
Provision of our Services; support. We use your Personal Data, such as your name, and email address, for consumer services support purposes. This includes, for example, responding to your inquiries.
The legal bases for processing this data are theperformance of our contractual towards you; yourconsent (for example, when you provide PersonalData); compliance with our legal obligations; andour legitimate interests. Our legitimate interests inthis case are enforcing our policies, protectionagainst fraud and misuse of our Services.
Transactions. We collect from our third-party payment processors certain non-financial Personal Data related to the purchase, such as your name, billing address, e-mail address and the items purchased, in order to fulfill your transactions and for our accounting purposes.
The legal bases for processing this data are the performance of our contractual obligations; and compliance with legal obligations to which we are subject.
Improve our Services. We collect and analyse information about you and your usage of our Services to improve the usability and effectiveness of our Services.
The legal bases for processing this data are our legitimate interests, in this case – providing and improving our Services.
Marketing. We may use certain contact information, such as your email address, to deliver marketing communications (e.g. new features, events and promotions) and for market research purposes.
The legal basis for processing this data is your consent (when required).
Compliance with applicable laws. We collect Personal Data including for the protection against fraudulent or illegal activity and the prevention of misuse of the Services, and for the purpose of establishment, exercise and defence of legal claims.
We may be required to collect, retain, or share your Personal Data, under applicable laws.
Anonymous Information. In certain cases, we may or will anonymize or de-identify your Personal Data and further use it for internal and external purposes, including, without limitation, to improve the services and for research purposes. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our Services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).
Compliance with our legal obligations (e.g.,security matters); and our legitimate interests.Our legitimate interests in this case are tounderstand your usage of our Services andimprove our products and Services.

4. With whom do we share your data?

We may share your Personal Data as described below:

  1. Affiliated companies: we may share Personal Data internally within our family of companies, for the purposes described in this Policy.
  2. Payment processors: we share your payment information with third party payment processors, for the purpose of facilitating your payments when using our Services. These third parties may have access to your Personal Data so that they may perform these tasks on our behalf.
  3. Service providers: we work with service providers that work on our behalf that may need access to certain personal data in order to provide their services to us. These companies include those we have hired to provide various services, such as cloud storage vendors.
  4. Compliance with laws and law enforcement entities: we may disclose any data about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal procedures (including but not limited to subpoenas), to protect our or a third party’s property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable. We also may be required to disclose an individual’s Personal Data in response to a lawful request by public authorities, including meeting national security or law enforcement requirements. We will only disclose the minimum amount of Personal Data that is required for compliance with such legal requirements.
  5. Auditors and advisers: we may share your data with our external auditors, advisors and professional service providers (e.g. lawyers, accountants, insurers etc.) for the purpose of ensuring our compliance with regulatory requirements and industry standards.
  6. Mergers and acquisitions: we may share your data if we enter into a business transaction such as a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets. Any party that acquires our assets as part of such a transaction may continue to use your data in accordance with the terms of this Policy. If we believe that such change in control might materially affect your Personal Data then stored with us, we will notify you of this event and the choices you may have via e-mail and/or prominent notice on our Services.

5. Your rights

This section addresses the specific rights applying to residents of the EU or residents of other jurisdictions that grant the below rights.

You may request to:

  1. Receive confirmation as to whether or not Personal Data concerning you is being processed, and access your stored Personal Data, together with supplementary information.
  2. Receive a copy of Personal Data you directly volunteer to us in a structured, commonly used and machine-readable format.
  3. Request rectification of your Personal Data that is in our control.
  4. Request erasure of your Personal Data.
  5. Object to the processing of Personal Data by us.
  6. Request to restrict processing of your Personal Data by us.

Please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. Users, including those outside the EU, are welcome to contact us for any questions or requests through our contact details below.

We will make an effort to reply within a reasonable timeframe. Please feel free to reach out to us at any time via the following email address: support@xyte.io. If you are unsatisfied with our response, you can lodge a complaint with the applicable data protection supervisory authority.

6. Transfer of data outside the EU

Any information that we collect (including your Personal Data) may be stored and processed in various jurisdictions around the world, for the purposes detailed in this Policy. However, we will only transfer your data to data recipients (i) located in the European Economic Area (the “EEA”), (ii) located in non-EEA countries which have been approved by the European Commission as providing adequate level of data protection, or (iii) who entered into legal agreements or other applicable legal mechanisms ensuring an adequate level of data protection.

7. California residents

This part of the Policy addresses the specific disclosure requirements under the California Consumer Privacy Act of 2018 (Cal. Civ. §§ 1798.100–1798.199) and the California Consumer Privacy Act Regulations by the Attorney General (collectively: "CCPA").

7.1. Collection of Personal Data

In the preceding twelve (12) months, we have collected the following categories of Personal Data:

CategoryPersonal Data CollectedSourcesPurpose for Collection
A. IdentifiersFull name, email address, IP address, device and operating system information.
  • Information you provided to us;
  • Information we collected automatically from you.
  • Providing our Services (for example, facilitating your registration);
  • Consumer services (for example, answering your inquiries);
  • Maintaining compliance with applicable laws.
B. Customer records‍Name, email address, company's name and address. In case of commercial transactions - shipping and billing information.
  • Information you provided to us.

  • Providing our Services (for example, facilitating your registration);
  • Facilitating payments.
C. Commercial information‍Transaction information and records.
  • Information you provided to us.
  • Providing, improving, and tailoring our Services;
  • Marketing and advertising.
D. Geolocation data
‍IP address.
  • Information we automatically collect from you.
  • Providing and improving the Services.
E. Electronic network activity
‍Interaction with the Services.
  • Information we automatically collect from you.
  • Tailoring and improving our Services.
7.2. Sharing Personal Data

We disclose your Personal Data to third parties for a business purposes. When we disclose Personal Data for a business purpose, we enter into a contract that describes the purpose and requires both parties to keep that Personal Data confidential and not use it for any purpose except in the performance of the contract.

In the preceding twelve (12) months, we have disclosed the above-mentioned categories of Personal Data with the services providers described in Section Error! Reference source not found. above for business purposes.

7.3. Selling Personal Data

We do not sell (as this term is defined under the CCPA) any Personal Information.

We may share or transfer Personal Data to third parties as assets that are part of a merger, acquisition, bankruptcy or other transaction in which the third party assumes control of all or part of Xyte. Such transfer will be handled according to the requirement of the CCPA and shall not be regarded as a sale of Personal Information under the CCPA.

7.4. User Rights under the CCPA

The CCPA provides consumers with specific rights regarding their Personal Data. This section describes your CCPA rights and explains how to exercise those rights .

Access to Personal Data

You may request that we disclose to you the categories and specific pieces of Personal Data that we have collected about you, the categories of sources from which your Personal Data is collected, the business or commercial purpose for collecting your Personal Data, the categories of Personal Data that we disclosed for a business purpose, any categories of Personal Data about you that we sold, the categories of third-parties with whom we have shared your Personal Data, and the business or commercial purpose for selling your Personal Data, if applicable.

Deletion Requests

You have the right to submit a verifiable consumer request that we delete Personal Data collected from you and retained.Once we receive and confirm your verifiable consumer request we will delete (and direct our service providers, subcontractors, and consultants to delete) your Personal Data, unless an exception applies.

Right to Opt-Out of the Sale of Personal Data

In the event that we sell your Personal Data, you have the right to submit a request to opt-out of the sale of your Personal Data, via the contact information below or a dedicated "Do Not Sell My Personal Data" link on our Website. You may change your decision at any time and permit us to sell your Personal Data.

After you opt-out, we may continue to share some Personal Data with our partners (who will function as our service providers in such instance) to help us perform business-related functions such as, but not limited to, providing the Services, ensuring that the Services is working correctly and securely, providing aggregate statistics and analytics and preventing frauds.

Additionally, although clicking the “Do Not Sell My Personal Data” link will opt you out of the sale of your Personal Data for advertising purposes, it will not opt you out of the use of previously collected and sold Personal Data (except for Personal Data sold within 90 days prior to your exercising your right to opt-out) or all interest-based advertising.

Exercising Your Rights

You can exercise your rights by submitting a verifiable consumer request to our email address: support@xyte.io

Only you or a person authorized to act on your behalf may make a consumer request related to your Personal Data.

The request must:

  • Provide sufficient information to allow us to reasonably verify you are the person about whom we collected Personal Data or an authorized representative.
  • Describe your request with sufficient details to allow us to properly understand, evaluate, and respond to it.
  • We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm the Personal Data relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Data provided in a verifiable consumer request to verify the requestor's identity or authority to make the request. We will only use Personal Data provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

You may only request a copy of your data twice within a 12-month period.

If you have any questions about the Personal Data that we collect about you or how we use it, please contact us through the contact information provided below.

Response Timing and Format

Our goal is to respond to a verifiable consumer request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing within the first 45 days period. We will deliver our written response, by mail or electronically, at your option. Any disclosures we provide will cover only the 12-month period preceding the request. If reasonably possible, we will provide your Personal Data in a format that is readily useable and should allow you to transmit the information without hindrance.We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

In case of rejection, the response we provide will explain the reasons for which we cannot comply with your request.

Please note that these CCPA rights are not absolute and requests are subject to any applicable legal requirements, including legal and ethical reporting or document retention obligations.

Designating Agents

You can designate an authorized agent to make a request under the CCPA on your behalf if:

  • The authorized agent is a natural person or a business entity registered with the Secretary of State of California; and
  • You sign a written declaration that you authorize the authorized agent to act on your behalf.

If you use an authorized agent to submit a request to exercise your right to know or your right to request deletion, please mail a certified copy of your written declaration authorizing the authorized agent to act on your behalf using the contact information below.

If you provide an authorized agent with power of attorney pursuant to Probate Code sections 4000 to 4465, it may not be necessary to perform these steps and we will respond to any request from such authorized agent in accordance with the CCPA.

7.5. Non-discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

8. How do we protect your data?

We have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of your Personal Data. While we seek to protect your information to ensure that it is kept confidential, we cannot guarantee the security of any information. You should be aware that there is always some risk involved in transmitting information over the internet and that there is also some risk that others could find a way to thwart our security systems. Such breaches can lead to things such as reputational harm, fraud or identity theft. Therefore, we encourage you to exercise discretion regarding the Personal Data you choose to disclose. If you feel that your privacy was treated not in accordance with our Policy, or if any person attempted to abuse the Services or acted in an inappropriate manner, please contact us directly via our contact details available below.

9. Minors

Our Services are only eligible to individuals who are the greater of eighteen (18) years of age or the age of legal majority in their jurisdiction ("Applicable Age"). We do not knowingly collect or solicit Personal Data from anyone under the Applicable Age. By accessing, using or interacting with our Services, you certify to us that you are not under the Applicable Age. In the event that we learn that we have collected Personal Data from an individual under the Applicable Age without verification of parental consent, we will delete that information upon discovery. If you believe that we might have any information from or about an individual under the Applicable Age, then please contact us through the contact details available below.

10. Retention

We will retain your Personal Data for as long as necessary to provide our Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined to take into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

11. Updates to this Policy

We reserve the right to change this Policy at any time. The most current version will always be posted on our Website (as reflected in the “Last Updated” heading). You are advised to check for updates regularly. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Policy.

12. Controlling Version

The Privacy Policy has been drafted in the English language, which is the original and controlling version of this Privacy Policy. All translations of this Policy into other languages shall be solely for convenience and shall not control the meaning or application of this Policy. In the event of any discrepancy between the meanings of any translated versions of the Policy and the English language version, the meaning of the English language version shall prevail.

13. Contact Us

If you have any further questions, please contact us by email at: support@xyte.io.

Xyte Technologies Ltd.

Physical address: 2 Shoham, Ramat Gan, Israel