MSolutions, a manufacturer of advanced AV solutions, now offers multi-tier service plans using the Xyte Connected Device Management Platform.
Tel-Aviv, Israel – February 7, 2022 – MSolutions, a manufacturer of handheld HDBaseT testers and other specialized AV solutions, is launching its first Hardware-as-a-Service (HaaS) business model, powered by the Xyte Connected Device Management Platform (CDMP). Starting today, MSolutions customers can visit https://cloud.m4sol.com/shop and subscribe to one of three monthly service plans.
The new range of subscription-based digital offerings will provide MSolutions customers with a continuous flow of cutting-edge features and capabilities as well as usage-based pricing, promoting long-term customer retention. Customers will have access to the remote managed services and advanced product features that meet their needs, enabling a personalized and improved customer experience.
Launched in 2021, the Xyte CDMP is the first integrated solution that enables hardware manufacturers to manage, service, and commercialize their connected devices—all in one place. It comes with a full-stack eCommerce module that provides a frictionless subscriber experience and automated billing and invoicing capabilities for manufacturers.
The MSolutions Journey to Digital Sales
Since 2020, MSolutions has taken advantage of the Xyte cloud platform’s remote management and support services to allow field technicians to share fault findings, collaborate on troubleshooting initiatives, and certify links to confirm that AV systems are functioning properly. CEO Eliran Toren saw the Xyte HaaS approach as a unique opportunity to reduce the capital expense burden of transaction-based hardware sales for the company’s customers, and decided to leverage the Xyte CDMP as a foundation to develop new features and services.
“System integrators and custom installers need portable handheld test devices to qualify signal and cable integrity within the broader AV infrastructure. However, these purchases are often restricted due to budget limitations,” Toren explained. “Xyte allows us to offer a cost-efficient OpEx model that makes it easier for our customers to budget their product investments over many months. Xyte’s open API provides our engineers with a platform to innovate and launch new services that we can very quickly bring to market.”
Speed to market is one of Xyte’s core benefits and key differentiators, according to CEO and co-founder Omer Brookstein. Xyte’s cloud platform is built to support any hardware device or managed service. This means that partners can deploy new products and services on Xyte’s CDMP quickly and easily, while avoiding the high costs of developing in-house solutions.
“Xyte offers a way for hardware manufacturers to monetize new services and launch entirely new business models that strengthen their relationships with their channels and customers for years to come,” said Brookstein. “MSolutions’ partnership with Xyte will allow them to unlock additional value with premium pricing, new upsell opportunities, and new markets.”
Since 2016, MSolutions has been developing state-of-the-art HDBaseT & HDMI test, multimedia and switching solutions for leading enterprises and integrators in the Pro AV and government markets. The company designs and manufactures advanced, high-quality systems that make media networks based on HDBaseT easier to install, more stable, and more enjoyable for end users. The MSolutions team leverages extensive experience and expertise, having been directly involved in HDBaseT development, support and sales since the standard was introduced in 2010. For more information, please visit www.m4sol.com.
The Xyte CDMP is the first integrated solution that enables hardware manufacturers to manage, service, and commercialize their connected devices—all in one place.
Xyte bridges the gap between devices and the cloud, enabling hardware manufacturers to leverage opportunities of the HaaS business model and to transform their business – from products to services. From one-time sales to predictable recurring revenue.
With hundreds of thousands of connected devices and a growing number of market-leading companies in its ecosystem, Xyte is unlocking new growth opportunities for forward-thinking organizations.
To learn more about the Xyte Connected Device Management Platform, please visit xyte.io.